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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Knowledge Base


Email Attachments
Our servers have the following limits for emailing file attachments (although, keep in mind the...
I forgot my password and need a reset
CPANEL Check your welcome email for the correct user name and password. If that password is not...
I submitted a ticket, but it was not answered
Our ticket system is the target for much spam, so we have box trapper setup to reduce this. The...
Ticket System Login
You can access your tickets at The support ticket system login...
Ticket wait times
Normally tickets are answered the same day, usually within a few hours. Tickets are addressed in...

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